Home » VoIP News/Updates » Berlin Tools Ltd – VoIP Cloud Telephone System Upgrade

Berlin Tools Ltd – VoIP Cloud Telephone System Upgrade

Berlin Tools

Berlin Tools: Wholesale and Retail Suppliers Of: BERGEN, US. PRO, BlueSpot, Ring Automotive, Hilka, Milwaukee, Toolzone, Energizer, Eveready, Duracell And Much More

Their brief:

Upgrade the existing analogue telephone system operating with one single telephone line with a new digital VoIP solution. Which would provide enhanced call routing options, giving callers and users clear HD quality audio with the facility to make and receive multiple calls at the same time and retaining the existing business telephone number.

The Solution: 

A mixture of pre-configured Yealink, dect and desktop VoIP handsets were deployed in the main office and directors meeting room. The cloud-based telephone system was pre-configured with both an in office hours and out of hours greeting message announcement informing callers of business opening hours plus the option to leave a voicemail message

If any changes to any of the call routing are required, these can be implemented in real-time

The Benefits:

Enhanced call routing options provide a high level of professionalism to the telecommunications of the business

Reduced call and line rental charges

Retention of existing telephone number

Future proofed with the ability to add additional extensions or change any call routing to meet the needs of the business.

Supplier Choice:

Lascom Solutions was recommended to Berlin Tools by friend of the managing director, who was also a long-standing client of Lascom Solutions. The configuration and installation work was carried out exactly as per Berlin Tools instructions and completed within a few days of placing the order.

If you would like further information about VoIP, business mobile or to arrange a free, without obligation consultation, contact Don Bradley today on 07891813418 or via email info@lascomsolutions.co.uk